Website & SMS Terms and Conditions
Effective and last updated: October 10, 2026.
These terms apply to sergionorzagaray.com and the optional text-message programs operated by Sergio Norzagaray at HomeSmart. Please review the Privacy Policy for information about data handling.
Real estate services and brokerage
Sergio Norzagaray is an Arizona real estate salesperson, license SA564907000, affiliated with HomeSmart. Office address: 5225 N Central Ave, Suite 104, Phoenix, AZ 85012. HomeSmart office telephone: 602-230-7600. This is Sergio’s website, not HomeSmart’s corporate website.
Website information and an inquiry do not create an agency, brokerage, legal, tax or financial-advisory relationship. Representation requires the appropriate written agreement. Services are provided without discrimination based on a status protected by applicable fair-housing law.
Property information, estimates and offers
Property values, net proceeds, costs, timing, listing availability and cash-offer information are estimates or general information until the property and relevant facts are reviewed. They are not guarantees of a sale price, offer, closing date or investment result. Verify property information, school assignments, amenities and access directly with the appropriate source. You are not obligated to list a home, buy a property or accept an offer because you submit an inquiry.
Potential purchase interest
Sergio or an affiliated entity may have an ownership or financial interest in an entity presenting a purchase option. Required relationship or conflict disclosures will be provided in writing before a binding agreement.
SMS program terms
Program name and message types
The sender is Sergio Norzagaray at HomeSmart. You may separately choose:
- Promotional real estate texts: information about real estate services, buying or selling a home, property opportunities and market updates.
- Non-promotional service texts: responses and requested information related to your real estate inquiry, appointment confirmations or reminders, and transaction updates.
The non-promotional program does not authorize recurring promotional texts. Messages may be SMS or MMS and may be sent using automated technology.
How consent works
You enroll by providing your mobile number, selecting an optional, unchecked consent box for the program you want and submitting the form. Checking a consent box and submitting electronically records your agreement for that selected program at the number provided. Only consent to the stated sender and purpose is recorded. A website visit, a telephone number, a general inquiry or acceptance of these terms alone does not authorize recurring promotional messages.
Consent is voluntary and is not a condition of purchasing any property, goods or service. You may submit an inquiry without opting in to SMS. You must be the subscriber or authorized user of the number you provide. Do not enter another person’s number without their authority. Inform us if your number changes or is reassigned.
Frequency and charges
Message frequency varies. Message and data rates may apply. Frequency depends on your request, selected program and interactions. Your wireless provider determines messaging and data charges; contact your provider with billing questions.
Opting out
Reply STOP to a text to stop recurring messages. Other clear requests, including CANCEL, END, QUIT, REVOKE, OPT OUT or UNSUBSCRIBE, are also accepted. You may instead email sergio@norzagaray.org or call 480-680-7551 and identify the telephone number to remove. We do not require an exclusive opt-out method.
Requests are honored promptly. An unqualified request to stop texts is treated as a request to stop both optional recurring text programs. You may receive one non-promotional confirmation of your opt-out. Further recurring messages require a new affirmative opt-in. Opting out does not end a representation agreement or affect your ability to request service through another channel.
Help and support
Reply HELP for assistance with the text program, email sergio@norzagaray.org, or call 480-680-7551. This program is not an emergency service.
Delivery and availability
Delivery depends on your carrier, device and network availability. Messages may be delayed, filtered or not delivered. Carriers are not liable for delayed or undelivered messages. Contact us directly if you need to confirm an appointment or a time-sensitive transaction detail.
Privacy and consent records
We retain the consent selection, authorized number, date and time, source page and consent wording for recordkeeping. SMS consent is not sold, rented or transferred to other businesses or affiliates for their marketing. Providers may process information on our behalf to deliver communications. See the Privacy Policy for details.
Program changes
We may update or discontinue a program. Updates will be posted here. Changes do not automatically broaden your consent to new message purposes; additional consent will be obtained where needed.
Calls and email
A request may be answered through a channel you authorize. SMS consent does not itself authorize unrelated marketing calls, artificial or prerecorded voice calls, or messages from other businesses. Tell us if you do not want marketing calls or emails. Any automated promotional outreach must have the applicable consent and follow communication preferences and opt-out requirements.
Acceptable website use
Provide accurate information and use the website for lawful purposes. Do not submit someone else’s personal information without authority, attempt unauthorized access, misuse forms or interfere with website operation.
Third-party services
Third-party websites, scheduling tools and linked resources have their own terms and privacy policies. We do not control their availability or content. Verify important details with the original provider.
Updates and contact
Changes to these terms will be posted with a revised date. These website terms do not replace signed brokerage, purchase, listing or other transaction agreements or waive rights that cannot lawfully be waived.
Sergio Norzagaray · HomeSmart
5225 N Central Ave, Suite 104, Phoenix, AZ 85012
sergio@norzagaray.org
480-680-7551
